Privacy Statement – The Purpose of this Notice
SkatePharm has created this privacy statement in order to demonstrate its commitment to privacy. In particular, we want you to know that SkatePharm is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. The following discloses our information gathering and dissemination practices for this site, namely when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
How We Collect User Information
We collect personal data through online orders and volunteered data through online subscribes. Our Web server does not recognise a visitors email address, only a domain name. We only gather email addresses of those who communicate with us via e-mail or those who volunteer this information. Other volunteered information collected are a customers name and address and telephone number. We do not collect or store any payment information. SkatePharm does not sell any collected information to third parties.
The Kind of Data we hold about you
We hold address data, email and contact telephone numbers. These can be deleted or amended at any time (see below for further info).
When someone visits https://skatepharm.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
How We Use Personal Data We Hold About you and Mailing lists
The only occasion that we may share your personal details is if your order needs to be shipped by a courier company. This is the only occasion where your address data will be used. We regularly email our subscribed customers with industry news and special offers. With every newsletter you are able to unsubscribe.
As part of the registration process for our newsletters, we collect personal information. This is your name and email address. We do not rent or trade email lists with other organisations and businesses. We use a third-party provider, Campaign Monitor, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitors privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the top and bottom of any of our emails or by emailing us directly at email@example.com.
When you make a Purchase from Us
When you make a purchase through skatepharm.co.uk or via telephone, your address data, email and contact telephone number will be stored in our online e-commerce system, WooCommerce. It is your choice to create an account with us via our e-commerce system (WooCommerce). When you do set up an account, only your address data, email and contact telephone number are securely stored. You can then login in at any time and amend or delete this data. With the exception of the the courier company that may be required to ship your goods, please be assured that we do not share your personal details with any other company.
Changing Your Personal Information
At any time you can access and amend any of your personal data that we hold. Please email us at firstname.lastname@example.org and we will either add, delete or emend your personal information without delay.
Security of your Data
All online transactions are processed and secured with 256-bit encryption (https) with PCI compliant payment processors.
We do not partner with or have special relationships with any ad server companies.
If you have any additional questions about our dedication to consumer privacy, please contact us.